Frequently Asked Questions

Ask Karson

Don’t trust your pristine landscaping to just anyone. Make sure that you hire a contractor who is the right fit for you and your property. 

Below is the questions we get asked most. If you don’t see your question here, please contact us today to ask. 

Our FAQs

Do you provide free estimates?

Yes, we provide free estimates. We prefer to have a clear expectation of the scope of work. We want our clients to have a clear expectation on the fee as well. In our opinion, this is a professional business practice. We can create a custom contract a contract upon request.

Do you guarantee your work?

We absolutely guarantee our work! We base our business success on happy customers.

Happy customers are repeat customers, and word of mouth advertising is key. Plus, we care about our customers, and we treat their properties as we would our own.

What is your business philosophy?

Our business philosophy and steadfast objective is to always treat our customers how we would want to be treated. 

We understand the value of detailed explanations and active listening, and we aim to provide that to each and every one of our customers.

What is damage/hazard assessment?

Damage or hazard assessment involves looking at trees on a property to assess whether they could potentially cause damage to a property during storm activity. Ottawa has become a city prone to hurricanes and tornadoes, and concerned residents and businesses are becoming proactive in keeping trees trimmed or removed. 

Karson Fenton, owner of Ottawa Tree and Hedge, has a wealth of experience in this area and makes professional recommendations based on his assessments for dealing with potential problems. The safety of our customers is always top of mind.

Are you insured?

Yes, we are insured. We have tree trimming, removal, and hedge trimming insurance, and we are able to provide an available certificate of insurance upon request.

What equipment do you use?

Ottawa Hedge and Tree boasts top of the line equipment, including:

  • Multiple chainsaws
  • Pole saws
  • Safety straps and harnesses
  • Climbing equipment and spikes
  • Safety equipment
  • Ladders
  • Gas-powered mower
  • Gas-powered trimmer
  • Dump trailer

Testimonials

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  • Karson did our snow removal last winter without a snowblower! Unbelievable work. A snowblower would not even do the fantastic job that Karson did. I recommend him hands up if you want a professional job done. Karson is the best!


    Louise Blais

  • He did a great job cutting a few branches from our tree that was damaged from the storm. He was very prompt and efficient. Would call him again without hesitation.


    Jo-Ann Barry

  • Karson just finished absolutely fantastic hedge trimming at my house. He even managed to trim my 17 foot tall hedges! Everything was done in a timely manner, despite bad weather in the last few days.


    Joe Ko

  • Karson does snow removal in the winter. Therefore, he always has his shovels and ice picks with him. He never fails when he sees an elderly person struggling with snow removal to help him/her out of the goodness of his heart and without compensation. He does this several times weekly. He is well appreciated by the community. As well as doing this, if someone is stuck on the road driving, he always stops and helps dig them out. He uses his traction ramps to get them going. He deserves recognition for his kindness because it is his very nature to be this way.


    Wendy Lee

  • He did a great job. I will certainly use him again.


    Norma Peart

  • I was very pleased with the work Karson did on my damaged tree. It was not a simple project because it was leaning at a dangerous angle. He was very sympatico about doing it safely, and left my backyard in perfect condition.


    Bill Toms

Contact Us For Your Free Quote

Ottawa Hedge and Tree Prides itself on offering top quality work at a fair price. We offer a variety of services, including:

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Hedge Trimming/Removal

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Tree Trimming/Removal

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Snow Removal

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Sand/Gravel/Soil Deliveries

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Risk Assessment

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Storm Cleanup

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Gas-powered lawn mowing and edge trimming

To book your free quote, contact Karson Fenton today.