Frequently Asked Questions

Ask Karson

Don’t trust your pristine landscaping to just anyone. Make sure that you hire a contractor who is the right fit for you and your property. 

Below is the questions we get asked most. If you don’t see your question here, please contact us today to ask. 

Our FAQs

Do you provide free estimates?

Yes, we provide free estimates. We prefer to have a clear expectation of the scope of work. We want our clients to have a clear expectation on the fee as well. In our opinion, this is a professional business practice. We can create a custom contract a contract upon request.

Do you guarantee your work?

We absolutely guarantee our work! We base our business success on happy customers.

Happy customers are repeat customers, and word of mouth advertising is key. Plus, we care about our customers, and we treat their properties as we would our own.

What is your business philosophy?

Our business philosophy and steadfast objective is to always treat our customers how we would want to be treated. 

We understand the value of detailed explanations and active listening, and we aim to provide that to each and every one of our customers.

What is damage/hazard assessment?

Damage or hazard assessment involves looking at trees on a property to assess whether they could potentially cause damage to a property during storm activity. Ottawa has become a city prone to hurricanes and tornadoes, and concerned residents and businesses are becoming proactive in keeping trees trimmed or removed. 

Karson Fenton, owner of Ottawa Tree and Hedge, has a wealth of experience in this area and makes professional recommendations based on his assessments for dealing with potential problems. The safety of our customers is always top of mind.

Are you insured?

Yes, we are insured. We have tree trimming, removal, and hedge trimming insurance, and we are able to provide an available certificate of insurance upon request.

What equipment do you use?

Ottawa Hedge and Tree boasts top of the line equipment, including:

  • Multiple chainsaws
  • Pole saws
  • Safety straps and harnesses
  • Climbing equipment and spikes
  • Safety equipment
  • Ladders
  • Gas-powered mower
  • Gas-powered trimmer
  • Dump trailer

Testimonials

{
  • Excellent hedge trimming service! Was thorough and very detail oriented. Cleaned up when they were finished. Highly recommend Ottawa Hedge and Tree.


    Andrew Tomkinson

  • I was in a fix when my neighbour couldn’t snow blow my laneway last winter. Karson came out every time I called him and did a great job of cleaning my driveway, and if I was out at the same time to salt, he did that for me too. He is a very personable man and we always had a nice talk when he was here. I would highly recommend him.


    Wendy Smith

  • Karson did an outstanding job trimming our hedges! Highly recommend!! Fast, easy to work with, and professional. He also does fall and spring clean up. We found him on Nextdoor.


    Sue Dulaney

  • Karson is really there to help; one quick email and I was responded to promptly! Karson came out and did the work quickly and efficiently. He cut the hedges with an attention to detail, did a straight line job, and cleaned up afterwards. He was helpful and professional and I've already rescheduled him to clean up the hedges again in the fall. I'll try to remember to update with before and after pictures, but that won't stop me from recommending him now!


    Jessica Marie J.

  • My wife and I had Karson Fenton, of Ottawa Hedge and Tree, do two landscaping jobs for us. First, he trimmed and removed a tree from our yard, and second, he cut down and removed several tall hedge bushes in our back yard. He did an excellent job of cleaning up. We were very pleased with his proactiveness, his price, and his competence. We heartily recommend Karson for any yard maintenance that you may need.


    William Bezanson

  • Karson came by and cleared 2 dying trees from my yard. He was prompt in helping me out, very polite, efficient, and tidy. I really appreciated his help!


    Kate O'Connor

Contact Us For Your Free Quote

Ottawa Hedge and Tree Prides itself on offering top quality work at a fair price. We offer a variety of services, including:

Z

Hedge Trimming/Removal

Z

Tree Trimming/Removal

Z

Snow Removal

Z

Sand/Gravel/Soil Deliveries

Z

Risk Assessment

Z

Storm Cleanup

Z

Gas-powered lawn mowing and edge trimming

To book your free quote, contact Karson Fenton today.