Frequently Asked Questions

Ask Karson

Don’t trust your pristine landscaping to just anyone. Make sure that you hire a contractor who is the right fit for you and your property. 

Below is the questions we get asked most. If you don’t see your question here, please contact us today to ask. 

Our FAQs

Do you provide free estimates?

Yes, we provide free estimates. We prefer to have a clear expectation of the scope of work. We want our clients to have a clear expectation on the fee as well. In our opinion, this is a professional business practice. We can create a custom contract a contract upon request.

Do you guarantee your work?

We absolutely guarantee our work! We base our business success on happy customers.

Happy customers are repeat customers, and word of mouth advertising is key. Plus, we care about our customers, and we treat their properties as we would our own.

What is your business philosophy?

Our business philosophy and steadfast objective is to always treat our customers how we would want to be treated. 

We understand the value of detailed explanations and active listening, and we aim to provide that to each and every one of our customers.

What is damage/hazard assessment?

Damage or hazard assessment involves looking at trees on a property to assess whether they could potentially cause damage to a property during storm activity. Ottawa has become a city prone to hurricanes and tornadoes, and concerned residents and businesses are becoming proactive in keeping trees trimmed or removed. 

Karson Fenton, owner of Ottawa Tree and Hedge, has a wealth of experience in this area and makes professional recommendations based on his assessments for dealing with potential problems. The safety of our customers is always top of mind.

Are you insured?

Yes, we are insured for tree trimming and removal, and we are able to provide an available certificate of insurance upon request.

What equipment do you use?

Ottawa Hedge and Tree boasts top of the line equipment, including:

  • Multiple chainsaws
  • Pole saws
  • Safety straps and harnesses
  • Climbing equipment and spikes
  • Safety equipment
  • Ladders
  • Gas-powered mower
  • Gas-powered trimmer
  • Dump trailer

Testimonials

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  • A really great locally owned company! Karson and his team are honest, professional, friendly, hard working and easy to communicate with. He trimmed our fully hedged backyard and a large crabapple tree. He also gave us a great quote and stuck to his word. Without a doubt, I'd recommend him!


    Madeline Coulter

  • Karson is a very polite young man. He is really proud of his business and the services he offers. Giving 100% of himself every time, big or small jobs, he takes pride in the services he provides. I had him trim a few overgrown trees and then trim my hedges. He had the cleanup done in no time, loaded onto his trailer and on to the dump. He left me with the beautiful finished job to admire and brag about. It made me feel that I had a new yard. Even the birds are enjoying themselves. Thank you Karson!


    Brenda Spadafore

  • I had Karson Fenton, of Ottawa Hedge and Tree, do tree trimming to cute several larger branches which overhand over the backyard to allow more sunlight and water into the ground. Karson is very personable and friendly, he explains his methods very well that I can definitely agree, he is very well equipped with the right tools, highly competent in applying the proper technique and doing so efficiently and safely, including making a clean cut of the branches.

    Afterwards, he did a great job of cleaning up all fallen branches, loaded all onto his trailer. I'm very pleased with his quality of work. I highly recommend Karson for any tree trimming jobs.


    Adhi Wauran

  • He did a great job cutting a few branches from our tree that was damaged from the storm. He was very prompt and efficient. Would call him again without hesitation.


    Jo-Ann Barry

  • Karson Fenton is prompt, and is our backup for when we have more snow removal than we can handle! Very reasonable price, and included the walkway.


    Debbie Myers

  • Karson just went up on our third floor flat roof and shovelled off the snow and created some channels in the ice dam buildup. Prompt, reliable, personable. Great job!


    Irène Lazarovitz

Contact Us For Your Free Quote

Ottawa Hedge and Tree Prides itself on offering top quality work at a fair price. We offer a variety of services, including:

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Hedge Trimming/Removal

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Tree Trimming/Removal

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Snow Removal

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Sand/Gravel/Soil Deliveries

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Risk Assessment

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Storm Cleanup

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Gas-powered lawn mowing and edge trimming

To book your free quote, contact Karson Fenton today.