Frequently Asked Questions

Yes, we provide free estimates. We prefer to have a clear expectation of the scope of work. We want our clients to have a clear expectation on the fee as well. In our opinion, this is a professional business practice. We can create a custom contract a contract upon request.

We absolutely guarantee our work! We base our business success on happy customers.

Happy customers are repeat customers, and word of mouth advertising is key. Plus, we care about our customers, and we treat their properties as we would our own.

Our business philosophy and steadfast objective is to always treat our customers how we would want to be treated. 

We understand the value of detailed explanations and active listening, and we aim to provide that to each and every one of our customers.

Damage or hazard assessment involves looking at trees on a property to assess whether they could potentially cause damage to a property during storm activity. Ottawa has become a city prone to hurricanes and tornadoes, and concerned residents and businesses are becoming proactive in keeping trees trimmed or removed. 

Karson Fenton, owner of Ottawa Tree and Hedge, has a wealth of experience in this area and makes professional recommendations based on his assessments for dealing with potential problems. The safety of our customers is always top of mind.

Yes, we are insured. We have tree trimming, removal, and hedge trimming insurance, and we are able to provide an available certificate of insurance upon request.

Ottawa Hedge and Tree boasts top of the line equipment, including:

• Multiple chainsaws
• Pole saws
• Safety straps and harnesses
• Climbing equipment and spikes
• Safety equipment
• Ladders
• Gas-powered mower
• Gas-powered trimmer
• Dump trailer